Every leader can benefit from executive coaching – from novice
to expert. Nursing leaders are no exception. Let’s face it –
these are difficult jobs. Having an unbiased coach who assures
absolute confidentiality can be a tremendous resource in
exploring new ideas, or in discussing how to deal with difficult
problems.
We offer nursing leaders two types of coaching, as follows:
Professional Practice and Leadership Coaching.
We engage Joyce C. Clifford, RN, PhD, FAAN, world-renowned
nursing leadership expert, to coach either new or seasoned chief
nursing executives. Joyce is the Chief Executive Officer of
the Institute for Nursing Healthcare Leadership (INHL) in
Boston, Massachusetts, which is affiliated with the nursing
services of the Harvard affiliated teaching hospitals. For more
information on the INHL and Joyce, visit:
http://home.caregroup.org/templatesnew/departments/CG/INHL
This type of coaching engagement is typically six to twelve
months in length. It begins with a meeting between Joyce and the
nurse executive to establish specific objectives and desired
outcomes. This meeting can take place at the INHL in Boston, or
at the nurse executive’s organization. If the meeting takes
place at the INHL, Joyce typically makes a follow-up visit to
the nurse executive’s organization. During the course of the
engagement, there are regularly scheduled telephone conference
calls between Joyce and the nurse executive. Nurse executives
can also correspond with Joyce via telephone or e-mail on an as
needed basis. Any number of topics can be addressed during these
individual coaching sessions, such as organizational structure,
professional practice, managing difficult interpersonal
relationships, personal goal setting, etc.
Operations and Financial Management Coaching.
Karen K. Kirby, RN, MSN, or other KBA consultants, provide
nursing executives with coaching on a variety of specific
operations and/or financial management topics. The topics
can include staff recruitment and retention, developing and
managing variable budgets, strategic or new program planning,
organizational design, or other operational topics specific to
the individual organization.
For new nursing executives, or those facing multiple internal
challenges, we have found it effective to provide a combination
of Professional Practice and Leadership Coaching by Joyce
Clifford, and Operations Coaching by a KBA consultant.
The Client’s Perspective:
“The
professional knowledge and experience of the executive
coaching team at Kirby Bates Associates is extraordinary.
As a new CNO it is comforting to know that I have resources
to turn to. What a wonderful opportunity to work with Nurse
Executives of such exceptional caliber as Karen Kirby and
Joyce Clifford. Their practical yet insightful approach
will help you distinguish your strengths and focus on your
professional development needs. Expect personalized coaching
that is challenging, motivational and results oriented. My
organization like many today is in transition, their
direction has been invaluable in affording me to enhance
skills, formulate action plans, and improve my leadership
effectiveness. This is by far the most beneficial real time
learning opportunity that a leader could engage in.” –
Patricia Roach, RN, MSN, Senior Vice President for
Patient Services/CNO, Faxton-St. Luke’s Healthcare, Utica,
New York.
Consulting Services
Our consulting services focus on specific operational issues aimed at helping nursing executives improve the function and financial performance of their areas of responsibility. Our goal is two fold: to improve the credibility and performance of the nurse executive; and, ultimately, to improve patient care.
Our primary consulting services include:
- Organizational Assessment and Planning
- Variable Budgeting and Staffing
- Perioperative Services Revitalization
For more information on our coaching services, give us a call at (610) 667-1800.
